Passion-People-Profit<\/h2><\/div>Management consulting in hospitality & tourism<\/p>\n<\/div>
Strategic planning, marketing concepts and result optimization – hands-on consulting for sustainably better results<\/p>\n<\/div>
Arrange initial consultation<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Passion-People-Profit<\/h2><\/div>Management consulting in hospitality & tourism<\/h1><\/div>Strategic planning,
\nMarketing concepts and profit optimization<\/p>\n<\/div>
Strategic planning, marketing concepts and result optimization – hands-on consulting for sustainably better results<\/p>\n<\/div>
Arrange initial consultation<\/span><\/a><\/div><\/div><\/div><\/div><\/div>![\"Services\"](\"https:\/\/tourism-results.com\/wp-content\/uploads\/2023\/04\/Leistungen_Fuernkranz_Peter.jpg\" "\\"Services_Fuernkranz_Peter\\"")
<\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers in achieving their goals and sustainably improving the results of their tourism businesses. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers to jointly tackle their challenges, achieve their goals and sustainably improve the results of their tourism operations. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
My structured consultation process:<\/h2><\/div>![](\"https:\/\/tourism-results.com\/wp-content\/uploads\/2023\/04\/1-4_Beratungsprozess-2.jpg\" "\\"1-4_Consulting-Process\\"")
<\/span><\/div><\/div><\/div>1. comprehensive
\nanalysis<\/p><\/h3><\/div>
Survey of the current situation (strategy, marketing, planning, operation & controlling as well as customer experience)<\/p>\n<\/div><\/div><\/div>
2. target &
\nstrategic planning<\/p><\/h3><\/div>
Defining goals and strategies for achieving goals, including all necessary areas of operation<\/p>\n<\/div><\/div><\/div>
3. Implementing Measures<\/h3><\/div>Planning and implementation of the necessary measures in close cooperation with the company and the team<\/p>\n<\/div><\/div><\/div>
4. Steering and Control<\/h3><\/div>Accompanying the implementation of the necessary activities to achieve the goals as well as regular monitoring<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/a>
\nConsulting with a focus on \u201cCustomer Experience\u201d<\/h2><\/div>My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
![](\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27150%27%20height%3D%27150%27%20viewBox%3D%270%200%20150%20150%27%3E%3Crect%20width%3D%27150%27%20height%3D%27150%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" "\\"icon_Sttrategic-Planning\\"")
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Management consulting in hospitality & tourism<\/p>\n<\/div>
Strategic planning, marketing concepts and result optimization – hands-on consulting for sustainably better results<\/p>\n<\/div>
Passion-People-Profit<\/h2><\/div>Management consulting in hospitality & tourism<\/h1><\/div>Strategic planning,
\nMarketing concepts and profit optimization<\/p>\n<\/div>
Strategic planning, marketing concepts and result optimization – hands-on consulting for sustainably better results<\/p>\n<\/div>
Arrange initial consultation<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers in achieving their goals and sustainably improving the results of their tourism businesses. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers to jointly tackle their challenges, achieve their goals and sustainably improve the results of their tourism operations. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
My structured consultation process:<\/h2><\/div><\/span><\/div><\/div><\/div>1. comprehensive
\nanalysis<\/p><\/h3><\/div>
Survey of the current situation (strategy, marketing, planning, operation & controlling as well as customer experience)<\/p>\n<\/div><\/div><\/div>
2. target &
\nstrategic planning<\/p><\/h3><\/div>
Defining goals and strategies for achieving goals, including all necessary areas of operation<\/p>\n<\/div><\/div><\/div>
3. Implementing Measures<\/h3><\/div>Planning and implementation of the necessary measures in close cooperation with the company and the team<\/p>\n<\/div><\/div><\/div>
4. Steering and Control<\/h3><\/div>Accompanying the implementation of the necessary activities to achieve the goals as well as regular monitoring<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/a>
\nConsulting with a focus on \u201cCustomer Experience\u201d<\/h2><\/div>My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Management consulting in hospitality & tourism<\/h1><\/div>Strategic planning,
\nMarketing concepts and profit optimization<\/p>\n<\/div>
Strategic planning, marketing concepts and result optimization – hands-on consulting for sustainably better results<\/p>\n<\/div>
Arrange initial consultation<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers in achieving their goals and sustainably improving the results of their tourism businesses. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers to jointly tackle their challenges, achieve their goals and sustainably improve the results of their tourism operations. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
My structured consultation process:<\/h2><\/div><\/span><\/div><\/div><\/div>1. comprehensive
\nanalysis<\/p><\/h3><\/div>
Survey of the current situation (strategy, marketing, planning, operation & controlling as well as customer experience)<\/p>\n<\/div><\/div><\/div>
2. target &
\nstrategic planning<\/p><\/h3><\/div>
Defining goals and strategies for achieving goals, including all necessary areas of operation<\/p>\n<\/div><\/div><\/div>
3. Implementing Measures<\/h3><\/div>Planning and implementation of the necessary measures in close cooperation with the company and the team<\/p>\n<\/div><\/div><\/div>
4. Steering and Control<\/h3><\/div>Accompanying the implementation of the necessary activities to achieve the goals as well as regular monitoring<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/a>
\nConsulting with a focus on \u201cCustomer Experience\u201d<\/h2><\/div>My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Strategic planning,
\nMarketing concepts and profit optimization<\/p>\n<\/div>
Strategic planning, marketing concepts and result optimization – hands-on consulting for sustainably better results<\/p>\n<\/div>
<\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers in achieving their goals and sustainably improving the results of their tourism businesses. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>Sustainable values and increasing profits<\/p>\n<\/div>
Through my service portfolio, I support hotels, restaurants and other tourism service providers to jointly tackle their challenges, achieve their goals and sustainably improve the results of their tourism operations. The results are satisfied customers, satisfied employees and satisfied owners.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
My structured consultation process:<\/h2><\/div><\/span><\/div><\/div><\/div>1. comprehensive
\nanalysis<\/p><\/h3><\/div>
Survey of the current situation (strategy, marketing, planning, operation & controlling as well as customer experience)<\/p>\n<\/div><\/div><\/div>
2. target &
\nstrategic planning<\/p><\/h3><\/div>
Defining goals and strategies for achieving goals, including all necessary areas of operation<\/p>\n<\/div><\/div><\/div>
3. Implementing Measures<\/h3><\/div>Planning and implementation of the necessary measures in close cooperation with the company and the team<\/p>\n<\/div><\/div><\/div>
4. Steering and Control<\/h3><\/div>Accompanying the implementation of the necessary activities to achieve the goals as well as regular monitoring<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/a>
\nConsulting with a focus on \u201cCustomer Experience\u201d<\/h2><\/div>My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>1. comprehensive
\nanalysis<\/p><\/h3><\/div>
Survey of the current situation (strategy, marketing, planning, operation & controlling as well as customer experience)<\/p>\n<\/div><\/div><\/div>
2. target &
\nstrategic planning<\/p><\/h3><\/div>
Defining goals and strategies for achieving goals, including all necessary areas of operation<\/p>\n<\/div><\/div><\/div>
3. Implementing Measures<\/h3><\/div>Planning and implementation of the necessary measures in close cooperation with the company and the team<\/p>\n<\/div><\/div><\/div>
4. Steering and Control<\/h3><\/div>Accompanying the implementation of the necessary activities to achieve the goals as well as regular monitoring<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/a>
\nConsulting with a focus on \u201cCustomer Experience\u201d<\/h2><\/div>My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Planning and implementation of the necessary measures in close cooperation with the company and the team<\/p>\n<\/div><\/div><\/div>
4. Steering and Control<\/h3><\/div>Accompanying the implementation of the necessary activities to achieve the goals as well as regular monitoring<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/a>
\nConsulting with a focus on \u201cCustomer Experience\u201d<\/h2><\/div>My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Accompanying the implementation of the necessary activities to achieve the goals as well as regular monitoring<\/p>\n<\/div><\/div><\/div><\/div><\/div>
<\/a>
\nConsulting with a focus on \u201cCustomer Experience\u201d<\/h2><\/div>My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
My range of services includes the areas of strategy planning, marketing, operation & controlling as well as the areas of project development and project management, asset management, coaching and change management – and all of this always with a focus on the customer experience.<\/p>\n<\/div><\/div><\/div>
![](\"https:\/\/tourism-results.com\/wp-content\/uploads\/2023\/04\/icon_ostretegische-Planuhng.jpg\" "\\"icon_Sttrategic-Planning\\""){kind=icon}
<\/span><\/div>Strategic planning<\/h3><\/div>Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Detailed analysis and jointly developed individual strategies for your company’s success<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Marketing & Sales<\/h3><\/div>Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>\n\n- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
- \n
- Business analysis<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
- Strategic corporate planning (short-medium-long term)<\/span><\/li>\n
- Organization of strategy workshops<\/span><\/li>\n
- Concepts for operational optimization and implementation with an action-plan<\/span><\/li>\n
- Preparation of business plans<\/span><\/li>\n
- Development of a mission statement (vision, mission, USP’s)<\/span><\/li>\n
- Offer optimization from the customer’s point of view<\/span><\/li>\n
- Learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Marketing & Sales<\/h3><\/div>
Marketing and sales measures
\nto strengthen the presence of your company on the market<\/p>\n<\/div><\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>
\n- \n
- Market and competitor analysis<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Corporate identity, corporate design and corporate culture<\/span><\/li>\n
- Definition of marketing and sales strategy<\/span><\/li>\n
- Product and offer development according to target groups and distribution channels<\/span><\/li>\n
- Pricing policy, terms and conditions
\n<\/span><\/li>\n- Distribution planning and control
\n<\/span><\/li>\n- Evaluation of current presence on the internet<\/span><\/li>\n
- Marketing planning including target definition and budget<\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Controlling & Asset Mgmt.<\/h3><\/div>
Better performance through optimization in operations, reporting & planning for maximum transparency and return on investment<\/p>\n<\/div>
<\/i><\/i><\/span>Detailed services<\/span><\/a><\/h4><\/div>
\n- \n
- Operational analysis (key figure analysis, benchmarking)<\/span><\/li>\n
- Quality management and guest surveys<\/span><\/li>\n
- Customer Experience Management and Customer Journey<\/span><\/li>\n
- Standards and procedures incl. training <\/span><\/li>\n
- Management Information System (MIS)<\/span><\/li>\n
- Individual and efficient tools in MS Excel<\/span><\/li>\n
- Employer branding<\/span><\/li>\n
- Staff planning & training<\/span><\/li>\n
- Cost check and optimization options<\/span><\/li>\n
- Budgeting incl. target\/actual comparison and forecasts <\/span><\/li>\n
- Representation of the interests of owners and investors<\/span><\/li>\n
- Evaluation & control of lease\/management contracts<\/span><\/li>\n
- Feasibility calculations for existing\/new projects<\/span><\/li>\n
- Advice on the efficient use of AI in tourism businesses <\/span><\/li>\n
- learn more about it<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
- Quality management and guest surveys<\/span><\/li>\n
- Positioning & brand strategy<\/span><\/li>\n
- Strengths\/weaknesses Profile\/BusinessModelCanvas\/SWOT<\/span><\/li>\n
![](\"https:\/\/tourism-results.com\/wp-content\/uploads\/2023\/04\/icon_marketing_vertrieb.jpg\" "\\"icon_marketing_sales\\""){kind=icon}
<\/span><\/div>![](\"https:\/\/tourism-results.com\/wp-content\/uploads\/2023\/04\/icon_operation_controlling.jpg\" "\\"icon_operation_controlling\\""){kind=icon}
<\/span><\/div>![](\"https:\/\/tourism-results.com\/wp-content\/uploads\/2023\/04\/icon_projektmanagement.jpg\" "\\"icon_project-management\\""){kind=icon}
<\/span><\/div>