Glossary of terms in the hospitality & tourism

The most important terms and abbreviations in hospitality & tourism from A – Z

In my individual glossary for the hotel and tourism industry, I share a personal selection of 300 terms and abbreviations from the world of travel. These include aspects of airlines, travel agencies, hotels and other tourism service providers that I have found particularly important in the industry over the years. The list is my subjective collection of terms and does not claim to be exhaustive, but offers an insight into the key terms used in the tourism industry.

All | # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
There are currently 24 names in this directory beginning with the letter A.
A
A la carte
referring to meals, an indication that each dish is priced separatel
Accessible Tourism
Travel that ensures that there is high availability in destinations, accommodations, attractions, products, and services to all people.
Accommodation Types
various types of accommodation, including hotels, hostels, holiday flats, resorts, etc.
Accreditation
A procedure to establish if a tourism business meets certain standards of management and operation.
Add-on
an option, usually at extra cost, added to travel arrangements.
Adjoining rooms
Two hotel or accommodation rooms that have a door connecting them from the inside, allowing the guests to combine the two rooms into one larger room.
ADR (or ARR)
Average Daily Rate, or Average Room Rate (calculated by dividing revenue generated from income from hotel rooms sold by the total number of rooms sold)
Advanced Purchase Rate
the cheaper price for a hotel, plane, rail, etc. ticket when bought several days, weeks, or months before the journey.
Adventure tourism
A form of tourism in natural areas that includes active physical participation and exploration of new experiences
Affinity group
A group of people that share a common hobby, interest, or activity
Agent
A person who has the power to act as the representative for another person. Most frequently in travel, a specific kind of agent such as a travel agent.
Agritourism
A form of travel where travellers are accommodated on farms or in rural areas to experience farming and country life.;
Airport code
A three-letter identifier designating a specific airport. Properties are often referenced to airport codes in the global distribution system (GDS).
All-inclusive
A form of package holiday where the majority of services offered at the destination are included in the price paid prior to departure.
All-Inclusive Resort
A holiday resort that includes a minimum of three meals daily, soft drinks, most alcoholic drinks, gratuities, and possibly other services in the price.
Allocation
usually refers to an ‘allocation of rooms'
Allotment
The number of hotel rooms which are reserved for a group or a tour operators.
Alternative Tourism
Travel that is not conventional in nature.
Apartment Hotel
Hotel with apartment style units, with in-room cooking facilities.
APEX
an airline term meaning “advance purchase excursion fare” normally the least expensive fares.
ARR
Average Room Rate (Total net room revenues divided by the number of paid rooms occupied).
Availability
The number of vacancies possibly for a specific type of accommodation for a specific set of dates.
Average Daily Rate (ADR)
The total room revenue for a given period divided by the number of rooms occupied for the same period.
Average Room Rate
An alternative term for Average Daily Rate (ADR).

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