Glossary of terms in the hospitality & tourism

The most important terms and abbreviations in hospitality & tourism from A – Z

In my individual glossary for the hotel and tourism industry, I share a personal selection of 300 terms and abbreviations from the world of travel. These include aspects of airlines, travel agencies, hotels and other tourism service providers that I have found particularly important in the industry over the years. The list is my subjective collection of terms and does not claim to be exhaustive, but offers an insight into the key terms used in the tourism industry.

All | # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
There are currently 15 names in this directory beginning with the letter D.
D
Day Pass
a ticket or pass that allows guests to use facilities such as pools, beaches or gyms for a day.
Day Rate
a reduced rate granted for the use of a guest room during the daytime, not overnight occupancy.
Day Visitors
Visitors who arrive and leave the same day, irrespective of why they are travelling.
Deposit policy
a specified amount or a percentage of the total bill due on a specified date prior to arrival.
Destination Management Company (DMC)
a company working in a specific destination to handle all bookings for tours or conferences, including hotel accommodation, transfers, sightseeing, meetings and special events.
Destination Marketing Organization (DMO)
an organization that promotes a location (city, region, state province, country) as a travel destination.
Dine-Around Plan
a meal plan, usually prepaid, that allows one to dine at various restaurants in an area.
Direct Flight
a flight from a traveler’s origin directly (without stop) to their destination.
Distribution channel
see Booking channel.
DMC
Destination Management Company.
DMO
Destination Marketing Organization.
Domestic Tourism
Travel within the country of residence.
Dormitory room
a shared room with multiple beds. Shared rooms are usually sold "per bed".
Duty Manager
a hotel employee available around the clock to help with emergencies or unexpected problems.
Dynamic packaging
an online reservations process including demand-based hotel rooms pricing and flights and other non-hotel package components such as car hire, tours, etc.

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