Glossary of terms in the hospitality & tourism
The most important terms and abbreviations in hospitality & tourism from A – Z
In my individual glossary for the hotel and tourism industry, I share a personal selection of 300 terms and abbreviations from the world of travel. These include aspects of airlines, travel agencies, hotels and other tourism service providers that I have found particularly important in the industry over the years. The list is my subjective collection of terms and does not claim to be exhaustive, but offers an insight into the key terms used in the tourism industry.
There are currently 16 names in this directory beginning with the letter G.
G
General sales agent (GSA)
a person or company contracted by supplier (hotel, airline,…) to promote their products in a country, where they have no offices.
Glamping
luxurious form of camping where accommodation such as tents or cabins are equipped with amenities.
Global distribution system (GDS)
Network of electronic reservation systems used globally by travel agents booking hotel rooms, flight tickets, etc.
Graduation travel
is a milestone category of travel which refers to travel celebrating a graduation typically from high school or college.
Green Hotels
generally refers to hotels making an active effort to operate sustainably and reduce their environmental impact.
Gross operating profit per available room (GOPPAR)
is calculated by room revenue minus expenses (GOP), divided by the total rooms available.
Group booking
a booking made for multiple rooms/people travelling together. It may require group billing.
Group Travel
group travel refers to a category of travel with a group arranged by an outside company or organization or travel with a group of friends and family that you have organized yourself. Some groups are small, private and escorted, while others large.
Guaranteed reservations
Room reservations booked with a guarantee of payment. They normally require a credit card at the time of booking or deposit within a specified period. The property guarantees availability and if it does not have a room available must arrange alternate comparable accommodation.
