Glossary of terms in the hospitality & tourism
The most important terms and abbreviations in hospitality & tourism from A – Z
In my individual glossary for the hotel and tourism industry, I share a personal selection of 300 terms and abbreviations from the world of travel. These include aspects of airlines, travel agencies, hotels and other tourism service providers that I have found particularly important in the industry over the years. The list is my subjective collection of terms and does not claim to be exhaustive, but offers an insight into the key terms used in the tourism industry.
There are currently 14 names in this directory beginning with the letter F.
F
F.I.T
stands for “flexible independent traveler” or “foreign individual traveler”. It is an individual traveler, not part of a tour group.
FAM (familiarization) Tour
a free or reduced-rate trip offered to travel professionals to acquaint them with what a destination, attraction, or supplier has to offer.
FF&E
an acronym that stands for Furniture, Fixtures, and Equipment and that is used in hotel development.
Fly/drive tour
a package that always includes air travel and a rental car and sometimes other travel components.
Folio
an itemized record of a guest’s charges and credits which is maintained in the front office until departure.
Force majeure
this is an unforeseeable or uncontrollable situation or train of events that would excuse a breach of contract.
Free sale
the practice of selling rooms at a negotiated/confidential/contracted rate with no set allotment, until such time as the rate code is closed.
Frequent Flier Program
a program that a traveler can enroll in that earns them rewards such as free flights on a particular airline for being a loyal customer of that airline.
