Glossary of terms in the hospitality & tourism

The most important terms and abbreviations in hospitality & tourism from A – Z

In my individual glossary for the hotel and tourism industry, I share a personal selection of 300 terms and abbreviations from the world of travel. These include aspects of airlines, travel agencies, hotels and other tourism service providers that I have found particularly important in the industry over the years. The list is my subjective collection of terms and does not claim to be exhaustive, but offers an insight into the key terms used in the tourism industry.

All | # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
There are currently 13 names in this directory beginning with the letter L.
L
Land arrangements
all the details of a land portion of a trip (hotel, car, tours, sightseeing, etc.).
Late Arrival
Guests that advise they will be later than the agreed time of arrival.
Late Check Out
When a guest leaves the hotel later than the agreed time of departure. A fee may apply.
Layover
the period of time spent between connecting flights.
Lead time
the period between the time of booking and the actual arrival of the guest is called the lead time.
Leg
Portion of a journey between two scheduled stops.
Leisure travel
Travel for pleasure as opposed to business.
Length of stay (LOS)
Number of nights booked on a reservation.
Load factor
the number of passengers traveling on a vehicle, vessel, or aircraft compared to the number of available seats or cabins.
Lodging
Any establishment that provides shelter and overnight accommodations to travelers.
Lose-it rate (walk-away rate)
refers to a rate where the hotel would be better off leaving the room unsold than sell at this rate.
Low season
the period when a destination experiences its lowest prices and the fewest number of guests.
Loyalty Program
a marketing program that offers rewards to guests for regular or frequent business.

In a free initial consultation, we will evaluate your current situation together and I will show you possible steps for optimization. Start now and let’s work together on your challenges. Start now and let’s work together on your challenges.

Please make an appointment for a contact right here!