Glossary of terms in the hospitality & tourism

The most important terms and abbreviations in hospitality & tourism from A – Z

In my individual glossary for the hotel and tourism industry, I share a personal selection of 300 terms and abbreviations from the world of travel. These include aspects of airlines, travel agencies, hotels and other tourism service providers that I have found particularly important in the industry over the years. The list is my subjective collection of terms and does not claim to be exhaustive, but offers an insight into the key terms used in the tourism industry.

All | # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
There are currently 16 names in this directory beginning with the letter P.
P
Package
a collection of travel or hotel components being sold at a package price.
Package Tour
a combination of several travel components from different suppliers, sold at a fixed price.
Passenger name record (PNR)
the official name of a reservation in a computer reservation system (CRS).
PAX
“PAX” is the international short version of “passengers”, used almost exclusively by the travel industry.
Pay per click (PPC)
see cost per click (CPC).
Peak Season
a destination’s high season when demand is strong. Also called the high season.
Point of sale (POS)
the place where a retail transaction is completed (e.g. restaurant, spa, shop, etc.).
Port of Debarkation
the geographic point where personnel arrive on a cruise vessel.
Port of Embarkation
the geographic point where personnel depart on a cruise vessel.
Port of entry
Destination providing customs and immigration services.
POS
Point of Sale.
Pre- and Post Trip Tour
an optional trip extension before and/or after a meeting or convention.
Pricing (Price Policy)
Structure of pricing based on market situation, competitors and costs
Profit margin
The value in percent that represents the markup of a product’s price over its costs.
Property
a specific lodging structure, such as a hotel.
Property management system (PMS)
a software application for the hotel operating system.

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